Service
CRM systems
Every client, call and deal in view — no inquiry slips through.
We build a CRM for your sales team: inquiries from your website, Telegram and phone calls land in one list, and each one is tracked stage by stage. Managers know the next step, and you can see where sales get stuck.
Problems
Problems we solve
Inquiries are scattered across Telegram, phones and notebooks, and some never get an answer.
When a manager leaves, the client conversations and agreements leave with them.
"I'll call back later" promises get forgotten.
Nobody knows for sure which ad channel actually brings in clients.
You only find out how the sales plan went at the end of the month, from a report put together by hand.
In detail
About this service
Shaped around your process
Every business sells in its own stages. In a clinic it might be "booked — visited — follow-up visit"; in a construction company, "interest — site viewing — contract". We build the pipeline stages, client card fields and reports around your process, not a generic one.
Off-the-shelf CRM or a custom one?
If your sales process is standard, an off-the-shelf CRM may be all you need, and we'll tell you so. A custom CRM pays off when your processes are unusual, when it has to connect to inventory, payments or a Telegram bot, or when your team grows and per-user subscriptions get expensive.
Works with Telegram
The CRM can be connected to a Telegram bot: a customer leaves a request in the bot, it goes straight to a manager, and the customer gets a message whenever the status changes.
Outcome
What you get
Sales pipeline
Every inquiry by stage: new, contacted, proposal, outcome. You see at once where things are stuck.
Every channel in one place
Requests from website forms, your Telegram bot and phone calls flow into the CRM automatically.
Client card
Contacts, conversations, orders and notes history on a single card.
Tasks and reminders
The system reminds managers when to call or write back to a client.
Sales analytics
Conversion reports by channel, manager and stage.
Access rights
Each manager sees their own clients; you see the whole picture.
Modules
Typical modules
The modules these projects need most often. They arrive pre-selected in the estimator: keep the ones you need and see an indicative price and timeline.
Process
How we work
At every stage you know in advance what happens and what you get.
- Stage 1:
Discovery
- Stage 2:
Design
- Stage 3:
Build
- Stage 4:
Launch
- Stage 5:
Support
Technology
Our technology stack
For every project we choose reliable tools that are easy to maintain.
- Web
- Next.js
- React
- TypeScript
- Backend
- Node.js
- Supabase
- Databases
- PostgreSQL
- Integrations
- Telegram Bot API
Industries
Industries it fits
Retail
Point of sale, stock, branches and loyalty — in real time.
Clinics
Online booking, patient records, doctor schedules and billing — in one system.
Service businesses
Bookings, staff schedules and client base — for salons, service centres and agencies.
Construction
Sites, estimates, materials and contractor payments — under control.
Education
Attendance, grades, payments and parent updates — for schools and learning centres.
HoReCa
Orders, kitchen, delivery and guest database — for restaurants, cafés and hotels.
Questions
Frequently asked questions
Why a custom CRM instead of an off-the-shelf one?
You don't always need one. If your sales process is standard, an off-the-shelf CRM may be enough, and we'll tell you so.
A custom CRM pays off when your processes are unusual, when it must connect to inventory, payments or a Telegram bot, or when your team grows and per-user subscriptions get expensive.
Do requests from Telegram and the website land in the CRM?
Yes. Requests from your Telegram bot, website forms and phone calls land in one list, each tagged with where it came from.
That way your reports show which channel brings in the most clients.
Request
Let's discuss your project
Describe your task briefly, and a specialist will get back to you with the next step.
More services
How else we can help
ERP systems
Finance, inventory, staff and reports — your whole business in one system.
Mobile apps
iOS and Android apps your customers and staff use every day.
Web platforms
Client portals, dashboards and SaaS — fast, reliable and ready to grow.
Integrations
We connect your existing software, payment providers and banking services into one flow.
Telegram bots
Orders, payments, reminders and reports — inside the messenger your customers already use.
Business automation
We automate the repetitive work so your team's time goes to what matters.
Support & evolution
We stay after launch: monitoring, updates and new features.